About the Role
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Requirements
Person Specification
A working background in receptionist, front house or administration roles.
Experience of using all office applications.
Demonstration of a wide range of communication skills including excellent writing skills and spoken English.
A good understanding of the value of customer service
Managing multiple priorities
Ability to use computerised accounts
Good time management and personal organisation
Ability to pay attention to detail
Ability to ensure accuracy in all areas of work
A good understanding of the role of the housing sector
A young and vibrant mindset
A commitment to confidentiality and professional and personal integrity
Availability to reliably work 5 days a week and demonstrate good personal time keeping
Ability to be flexible
Qualifications
Undergraduate degree (preferred: maths, business, accountancy or similar). Given the nature of tenants, it would be preferred if the candidate has a good understanding of one of the following languages: Arabic, Urdu or Punjabi. A good sense of cultural and faith literacy will also be needed.
About the Company
Ash-Shahada (ASHA) was established in 1989 to tackle a growing need for affordable housing for vulnerable people in London. 33 years on our mission remains the same and we have since expanded our footprint to Birmingham and now support over 3000 tenants.
A social housing provider, we support the most vulnerable people in the community so you will be making a big difference. Our non-social provision also offers minimal care for those who are homeless or coping with adjusting in society after life events that have knocked them off course. With the cost-of-living crisis and difficult state of the economy, Ash-Shahada is needed now more than ever. Join us for a fulfilling and rewarding career.