Maintenance and Repairs

Report a Repair

You can report a repair in a number of ways. Remember, the more information you can give about the repair, the better it is for the repair team to fix it quickly and efficiently.

During office hours (Mon - Fri; 9am - 5pm)

If you are in a situation where the repair is an emergency and there is a risk to your safety or serious damage to the property, it is important that you contact us immediately at 020 4581 7585.

Out of office hours emergencies

Emergency repair in your home - call our out-of-hours service on 07947 245 412.

National emergency service providers (24/7):

Gas Leak: If you have or suspect a gas leak or loss of gas supply, call the National Gas Helpline on 0800 111 999.
Power Cut: If you have or suspect an electrical power cut, call the National Power Cut Helpline on 105
No Water: call Thames Water on 0800 316 9800

Request a repair online

You can request repair online by filling the form.

Click here