About the Role
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Requirements
Experience of working as an Quality Analyst/Quality Assurance Manager/IT Transformation Specialist
A good understanding of digital transformation
Experience of delivering exceptional customer service
Experience of leading a team and engaging with external consultants
Experience in reviewing complex systems and software's
Comfortable working in unknown and unfamiliar environments
Good attention to detail balanced with the ability to summarise complex information
Expertise in writing reports
Experience of working under pressure to tight deadlines
Ability to change direction when needed
Flexibility to travel to properties and be on call for emergencies as required
Bachelor degree in IT or equivalent
Excellent command of English language.
Desirable:
Experience using Omniledger or similar software
A good sense of cultural differences will also be needed.
About the Company
Ash-Shahada (ASHA) was established in 1989 to tackle a growing need for affordable housing for vulnerable people in London. 33 years on our mission remains the same and we have since expanded our footprint to Birmingham and now support over 3000 tenants.
A social housing provider, we support the most vulnerable people in the community so you will be making a big difference. Our non-social provision also offers minimal care for those who are homeless or coping with adjusting in society after life events that have knocked them off course. With the cost-of-living crisis and difficult state of the economy, Ash-Shahada is needed now more than ever. Join us for a fulfilling and rewarding career.